Contact us
Got a question, a custom request, or something to flag? Email us directly or use the form below. We reply to every message within 24 business hours.
Email: support@castforge.shop
Support hours: Mon-Fri, 9am-5pm EST
Get the right answer faster
If you are comparing scales, checking whether a kit is beginner-friendly, or reviewing shipping and return details before you buy, these pages usually answer the fastest questions.
- Starter Guide for first resin-kit buyers and project planning.
- Scale Guide for comparing 1/35, 28mm, 75mm, and 1/10-size projects.
- FAQ for assembly basics and common support questions.
- Shipping & Delivery and Returns & Refunds for policy details.
- Customer Reviews and Share Your Build if you want buyer feedback and painted-example context before ordering.
When you message us, include your order number or the product title, scale, and destination country when possible. That helps us answer product-fit, shipping, and replacement questions faster.
Painted photos on product pages show example finishes. Unless a listing says otherwise, kits usually ship as unpainted resin parts, so contact us if you want help matching a kit to your preferred scale, project type, or display plan.